Terms and delivery
Before purchasing products from Pick&Pack please read our Terms and Conditions.
By placing an order on pick&pack you agree and accept our Terms and Conditions. We may modify our Terms and Conditions from time to time.
By placing an order you enter an agreement with us and accept our terms and conditions. The use of this website or any purchase in our online store shall be governed by Swedish law.
The personal information that you forward to Pick&pack will only be used by Pick&pack, We will not forward any personal information to a third part or use your personal details without your consent.
All items sold by us in our online store are dispatched from Sweden. Delivery is free within the Scandinavian countries. Delivery rates for European countries are 10 euro. All prices in our online store exclude shipping fees. They will be shown at your check out.
Pick&Pack will not be responsible for any local charges. Pick&pack will not be responsible for any losses you suffer as result of us breaching these conditions.
We dispatch all orders within 2-4 days (Monday – Friday) with exceptions of sale and peak periods. Parcels in Sweden are shipped in cooperation with Schenker. And will be distributed through your local postal office/agent. Parcels outside Sweden are shipped in cooperation with UPS.
Uncollected packages will be charged 100 sek or EURO 10.
Wrong or damaged/faulty product
If you receive wrong product or damaged product please get in contact with us at firstname.lastname@example.org
Items that has been used and that are damaged as a result of normal wear and tear are not considered to be a faulty product. But we will always be helpful by sending spare parts. If the product has a manufacturing default we will always help you repairing it or send a new. If the product is no longer in stock we will refund you. If any questions you can always contact us at email@example.com.
As a customer within EU you have the right to cancel you order within 14 days after the day of delivery of the goods. You can return it to our warehouse but we will charge you a return fee of 100 sek or EUR 10. All products must be unused and undamaged with all labels intact.
As a customer outside EU you have the right to cancel your order within 30 days after the day of delivery of the goods. We will only refund you if the goods are returned in original condition, unopened with any seals intact. All returns will be inspected.
Please contact us at firstname.lastname@example.org and we will help you.
Please note that if you require a different product you will need to place a new order. The refund from the return shipment will not be adjusted with new order. Please always let us know full return details:
– Your full name and collection address with zipcode
– Order no. and full style no. you want to return
We always need phone no. and email.
Pick&Pack is legal tradingname by Libro Fashion Works and are designed and sold by;
Libro Fashion Works AB
Stora Åvägen 1
SE-436 34 Askim
tel: +46 31 709 2400
Vat. No.: 556072-9310